Assistant Store Manager (225-903)

The Assistant Store Manager plays a pivotal role in supporting the Store Manager to ensure the efficient operation and overall success of the retail establishment. This position involves a combination of leadership, organizational, and administrative duties with a primary focus on achieving sales targets and enhancing customer satisfaction. Additionally, the Assistant Store Manager is responsible for providing leadership and development for team members, fostering a positive work environment, and ensuring the store adheres to company policies and procedures. The ideal candidate is customer-focused, possesses excellent communication and interpersonal skills, and has a strong background in retail management.

Responsibilities

• Support the Store Manager in daily operational activities and strategic planning.
• Assist in managing store sales performance and work towards achieving targets consistently.
• Supervise and guide staff to ensure high levels of engagement and performance.
• Oversee inventory management, including stock control and ordering supplies.
• Maintain high standards of visual merchandising and customer service in the store.
• Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
• Coordinate and facilitate store meetings to communicate company goals and updates.
• Ensure compliance with health, safety, and security regulations in the store environment.
• Maintain store cleanliness and ensure operational standards are consistently met.
• Collaborate with the Store Manager to recruit, train, and develop store staff.
• Analyze sales data and prepare reports to inform business decisions and improvements.
• Implement promotional strategies and activities to drive sales and increase brand awareness.

Requirements

• A minimum of 2 years of experience in retail or a management role.
• Strong leadership skills and the ability to motivate team members effectively.
• Excellent customer service skills with the ability to resolve conflicts efficiently.
• Proficient in using retail management systems and familiar with basic computer applications.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Strong organizational skills with attention to detail and ability to multitask.
• Good understanding of sales principles and customer service practices.