Front Desk Specialist (225-827)

The Front Desk Specialist serves as the first point of contact for visitors and clients, playing an essential role in demonstrating company culture and maintaining office functionality. This position requires a professional and friendly individual who can manage a variety of administrative and customer service tasks with precision. The ideal candidate should have excellent communication skills and a strong ability to multitask in a fast-paced environment. From greeting guests, managing appointments, to handling inquiries, the Front Desk Specialist will ensure a welcoming presence, supporting both client interactions and internal operations. They must be organized, attentive, and able to handle sensitive information with confidentiality. Proficiency in office software and customer service experience is highly desirable.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Handle incoming calls and route them to the appropriate departments.
• Manage the scheduling and organization of meeting rooms effectively.
• Maintain the overall cleanliness and organization of the reception area.
• Provide general administrative and clerical support to the office staff.
• Handle inquiries from both clients and employees with accuracy and courtesy.
• Receive, sort, and distribute daily mail and deliveries to intended recipients.
• Assist in onboarding procedures for new employees and visitors.
• Ensure that office supplies are properly stocked and reordered as necessary.
• Coordinate with facility management for any maintenance or repair needs.
• Monitor and maintain office security by controlling access at the front desk.
• Keep accurate records and logs of daily activities and correspondence.

Requirements

• High school diploma or equivalent is required for this position.
• Proven experience as a receptionist or in front desk administration.
• Proficiency in Microsoft Office Suite and other essential office software.
• Strong verbal and written communication skills are vital.
• Excellent organizational skills with a keen attention to detail.
• Ability to manage multiple tasks and work efficiently under pressure.
• Professional appearance with a customer-oriented attitude is essential.