IT Business Analyst (225-907)

An IT Business Analyst plays a vital role in bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. The primary aim is to improve organizational processes and systems. A key responsibility is to communicate clearly with stakeholders to define and document business processes and software requirements. This involves working closely with all areas of the business to understand the business model, workflows, and drivers, analyzing business needs and system limitations, recommending solutions, and working with the IT department to ensure those solutions are implemented effectively. With a balance of technical knowledge and excellent communication skills, an IT Business Analyst is crucial in driving innovation and implementing effective IT solutions that enhance strategic business capabilities while resolving operational inefficiencies.

Responsibilities

• Collaborate with stakeholders to define business and system objectives and solutions.
• Conduct detailed analysis of business processes to improve efficiency and productivity.
• Translate business needs into clear technical specifications and requirements.
• Ensure IT systems and services align with strategic organizational goals.
• Develop project plans and manage software implementation processes effectively.
• Analyze existing IT systems and recommend enhancements for optimization.
• Provide training and support to users on new systems and enhancements.
• Maintain high-level documentation for business processes and technical requirements.
• Facilitate communication between business stakeholders and technical teams.
• Identify project risks and propose effective mitigation strategies and solutions.
• Monitor industry trends and advancements to stay abreast of new technologies.
• Evaluate software performance and recommend improvements based on user feedback.

Requirements

• Bachelor's degree in Business Administration, IT, or a related field.
• Proven experience as an IT Business Analyst or in a similar role.
• Strong analytical skills with the ability to analyze complex business processes.
• Excellent communication skills to effectively interact with diverse stakeholders.
• Proficient in business process modeling tools, such as BPMN or UML.
• Solid understanding of IT systems, applications, and infrastructure.
• Experience with project management methodologies, such as Agile or Waterfall.
• Adept at using data analytics tools to gather and analyze business data.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong problem-solving skills with a solution-oriented mindset.