Patient Administration - Female (225-726)

We are seeking an organized and dedicated Female Patient Administrator to join our healthcare team. The ideal candidate will be responsible for managing patient information, scheduling appointments, and ensuring a smooth workflow in our facility. This role requires excellent communication and multitasking skills, as well as a compassionate attitude towards patient care. The candidate should possess the ability to handle various administrative duties efficiently, working closely with both medical and administrative staff to provide top-notch services to patients. As a Patient Administrator, you will play a crucial role in maintaining patient satisfaction and supporting the overall healthcare experience.

Responsibilities

• Greet patients and visitors promptly and provide assistance as needed.
• Manage patient check-in and check-out procedures efficiently and accurately.
• Schedule and confirm patient appointments and follow-up visits.
• Update and maintain patient records with the latest information and medical history.
• Coordinate with medical staff to ensure timely patient care and smooth operations.
• Handle patient inquiries and provide information about services and procedures.
• Process insurance claims and verify patient insurance coverage and authorizations.
• Manage patient billing and payment processing with precision and confidentiality.
• Assist in maintaining a clean and organized reception and waiting area.
• Ensure patient confidentiality is maintained and secure patient information appropriately.
• Participate in administrative meetings and contribute to continuous process improvements.
• Support other administrative tasks as required by the healthcare facility.

Requirements

• High school diploma or equivalent is required for this position.
• Previous experience in a healthcare or medical environment is preferred.
• Strong knowledge of healthcare processes and patient care procedures is crucial.
• Excellent interpersonal and communication skills, both written and oral.
• Proficiency in using healthcare management software and Microsoft Office Suite.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Compassionate, patient-oriented, and committed to delivering high-quality service.