Receptionist (225-723)

A receptionist plays a crucial role as the first point of contact for a company, providing friendly and efficient services to clients, visitors, and employees. This position requires a professional individual who thrives in a fast-paced environment, capable of handling multiple tasks with ease and composure. As the first impression of the company, the receptionist must be articulate, presentable, and equipped with excellent communication skills. Duties include greeting guests, managing phone lines, directing inquiries, maintaining security protocols, and supporting various administrative tasks. A successful receptionist is organized, detail-oriented, and possesses a strong ability to multitask, ensuring that the office operates smoothly and efficiently.

Responsibilities

• Welcome and greet all visitors in a warm, courteous manner.
• Answer, screen, and direct incoming phone calls efficiently and professionally.
• Maintain a tidy and welcoming reception area at all times.
• Provide accurate information in-person and over the phone to address inquiries.
• Manage the booking and scheduling of meeting rooms as required.
• Coordinate deliveries and incoming mail effectively to appropriate departments.
• Assist with administrative tasks such as filing, photocopying, and data entry.
• Monitor visitor access and maintain security by following established procedures.
• Ensure office supplies are well stocked and order new supplies when necessary.
• Coordinate with facility management for necessary repairs and maintenance issues.
• Support staff with travel arrangements and expense reporting as needed.
• Collaborate with various departments to facilitate smooth daily operations.

Requirements

• High school diploma or equivalent education required for consideration.
• Previous experience as a receptionist or in a customer service role preferred.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Exceptional communication and interpersonal skills essential for success.
• Strong organizational abilities and attention to detail are necessary traits.
• Ability to multitask and work under pressure in a fast-paced environment.
• Professional appearance and approach, maintaining company standards consistently.