Restaurant Waiter (225-806)

A dynamic and customer-friendly Restaurant Waiter is sought to join our bustling eatery. As a Restaurant Waiter, you will be the face of our establishment, ensuring that guests have a pleasant and satisfying dining experience. Your primary role will be to cater to the needs of our patrons, from taking orders to delivering food and beverages accurately and promptly. Excellent communication skills coupled with the ability to work efficiently in a fast-paced environment are essential. As part of our team, you will play a crucial role in creating a warm and welcoming atmosphere that encourages repeat patronage. Your attention to detail and passion for excellent service will ensure guest satisfaction and enhance our restaurant's success.

Responsibilities

• Welcome guests warmly and lead them to their tables promptly.
• Present menus and provide detailed information upon guests’ requests.
• Take accurate food and drinks orders and relay them to the kitchen.
• Serve orders in a timely manner while ensuring perfect order accuracy.
• Consistently check guests are enjoying their meals and drinks.
• Communicate with the kitchen staff and management to ensure smooth service.
• Process bills and accept payments, handling transactions efficiently.
• Prepare and set up dining and serving areas before opening hours.
• Clear tables and dining areas to maintain cleanliness and orderliness.
• Collaborate with colleagues to ensure guest satisfaction and complete service tasks.
• Respond promptly to guest inquiries and resolve any issues professionally.
• Comply with all restaurant safety, health, and legal regulations at all times.

Requirements

• Proven working experience as a waiter or in a customer-service role.
• Ability to provide top-notch customer service amidst busy or stressful situations.
• Excellent verbal communication skills and a polite attitude toward guests.
• Strong attention to detail and multitasking skills in a fast-paced environment.
• Capability to take orders accurately and quickly with a poised demeanor.
• Hands-on experience with cash register and ordering information system.
• Flexibility to work in shifts, including weekends, evenings, and holidays.