People Operations Specialist (225-1002)

The People Operations Specialist is a key player in any organization, managing essential functions that impact the culture and operational efficiency of the business. This role involves innovative and strategic thinking to develop HR processes and programs that enhance the workforce's productivity while aligning with the organization's strategic goals. A People Operations Specialist ensures the smooth execution of HR functions, including recruitment, onboarding, employee relations, and other HR operations. Their focus on the people aspect means creating a supportive work environment, resolving workplace issues, and maintaining strong relationships with both employees and leadership. This position often serves as a bridge between employees and management, helping to implement systems that promote a healthy and vibrant workplace culture. A successful People Operations Specialist needs to be forward-thinking, analytical, and have strong interpersonal skills to nurture a positive workplace dynamic.

Responsibilities

• Manage and optimize the full-life cycle recruitment process from sourcing to onboarding.
• Develop and implement HR strategies that align with business objectives and company culture.
• Provide ongoing support to employees and management on HR-related issues and policy interpretation.
• Analyze and report on key HR metrics to drive improvement in business performance.
• Plan and conduct employee induction and orientation sessions aimed at integrating new hires.
• Facilitate training sessions and professional development programs for workforce enhancement.
• Collaborate with management to develop and implement performance management systems.
• Ensure compliance with labor laws and regulations to protect the company and its employees.
• Mediate and resolve conflicts as needed, promoting a positive workplace environment.
• Create and enforce policies and procedures that improve company administrative efficiency.
• Manage employee records and ensure the confidentiality and security of personnel data.
• Support HR technology adoption to streamline and enhance HR processes and practices.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 3 years of experience in People Operations or Human Resources roles.
• Strong knowledge of HR laws, regulations, and best practices for compliance assurance.
• Excellent communication skills, both verbal and written, for effective interactions.
• Proven ability to handle sensitive and confidential information with discretion.
• Experience with HR software platforms and data management for efficiency.
• Demonstrable problem-solving skills with a focus on employee relations and productivity.