Cashier (225-827)

As a cashier, you are on the frontline of customer service and play a pivotal role in providing cheerful service to our valued customers. Responsible for processing transactions, handling cash, and ensuring accuracy in all financial dealings, you also assist customers with inquiries and ensure a pleasant shopping experience. You must be able to work efficiently in a fast-paced environment and be personable and courteous to patrons at all times. Organizational skills and attention to detail are paramount, as you will manage a variety of transactions and handle customer complaints or returns. An ideal candidate thrives on interaction with people and demonstrates excellent problem-solving skills.

Responsibilities

• Operate cash registers with accuracy and efficiency for all customer transactions.
• Greet customers warmly and provide excellent customer service at all times.
• Handle cash, credit, and debit transactions, ensuring accuracy in all dealings.
• Assist customers by answering questions and resolving complaints or concerns.
• Balance cash drawers at the beginning and end of each shift, ensuring correct balances.
• Maintain a clean, organized work area and report any malfunctions with cash registers.
• Assist in stocking shelves and maintain tidy display areas as needed.
• Adhere to all company policies and procedures regarding handling of cash and transactions.
• Process returns and exchanges efficiently and courteously while documenting all necessary information.
• Work collaboratively with other team members to achieve store goals and provide excellent service.
• Ensure high standards of customer service and address customer queries satisfactorily.
• Stay informed about store promotions and new products to assist customers effectively.

Requirements

• High school diploma or equivalent education is required for this role.
• Previous experience as a cashier or in customer service is highly preferred.
• Strong mathematical skills and the ability to handle cash accurately.
• Excellent communication skills and a friendly, approachable demeanor.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Capability to stand for long periods and handle physical workloads.
• Proficiency with basic computer skills and familiar with electronic registers.