Senior Fashion Consultant (225-806)

As a Senior Fashion Consultant, you will play a pivotal role in elevating clients' personal styles and ensuring they receive top-notch fashion advice. Your expertise in current trends, textiles, and brand knowledge will be crucial in guiding our customers in making informed purchasing decisions. In this role, you will collaborate with clients to enhance their wardrobe with items that suit their personal style, body type, and fashion preferences. You will be responsible for offering an exceptional shopping experience that builds customer loyalty and drives sales achievements. To succeed, you will need to have strong communication skills, a friendly demeanor, and the ability to provide professional fashion consultations to a diverse clientele.

Responsibilities

• Provide personalized fashion consultations tailored to each client's individual taste and preference.
• Analyze current fashion trends to inform and guide clients on their purchasing decisions.
• Build and maintain strong relationships with clients to ensure repeat business.
• Stay updated on the latest products, brands, and industry news to provide accurate advice.
• Coordinate and organize fashion events and promotional activities within the store.
• Collaborate with sales associates to streamline the customer service process in the store.
• Train new team members on fashion consulting best practices and store polices.
• Work closely with the management to tailor promotional strategies and meet sales targets.
• Provide styling tips and outfit recommendations to enhance customer satisfaction.
• Orient clients regarding fabric care and garment maintenance to prolong wearability.
• Adapt to the needs of diverse customers while providing inclusive fashion advice.
• Handle client feedback professionally to improve personal service delivery and experience.

Requirements

• Bachelor’s degree in Fashion Design, Business, or a related field is preferred.
• Minimum of 5 years of experience in fashion retail or as a fashion consultant.
• Exceptional customer service skills with a passion for fashion and style.
• Strong communication and interpersonal skills with an ability to build rapport.
• Proven ability to meet or exceed sales targets in a similar role.
• Familiarity with commercial software and inventory management systems is advantageous.
• Ability to work flexible hours, including evenings and weekends, as required.