Sales Associate (225-826)

As a Sales Associate, you will be an integral part of our dynamic sales team, contributing to the development and maintenance of our customer base. Your main objective will be to assist customers in finding the products they need, ensuring they have a remarkable shopping experience. You will also be responsible for achieving personal and team sales goals by actively engaging with clients, both in-store and online. Our ideal candidate is an enthusiastic and personable professional, passionate about helping customers and driving sales results. With your excellent communications skills, you’ll cultivate long-term customer relationships, supporting the company's vision to be the provider of choice for quality products. Join our team and play a key role in enhancing our customers' shopping experiences while driving the success of our sales division.

Responsibilities

• Assist customers in locating products, providing them with accurate product information.
• Maintain a high level of product knowledge to effectively recommend items to customers.
• Process customer transactions accurately and efficiently using established procedures.
• Ensure the sales floor is well-maintained, organized, and stocked with the latest products.
• Develop and nurture positive relationships with clients to encourage repeat business.
• Meet or exceed personal and team sales targets set by sales management.
• Address customer queries and resolve complaints in a courteous and professional manner.
• Collaborate with other team members to ensure a seamless customer service experience.
• Participate in sales training and development programs to improve performance.
• Track inventory levels and coordinate with management for replenishment and special orders.
• Keep up to date with new product launches, promotions, and industry trends.
• Support overall store operations, including cleaning, merchandising, and opening and closing tasks.

Requirements

• Previous experience in a retail sales or customer service role preferred.
• Excellent verbal and written communication skills are essential.
• Strong problem-solving skills with the ability to handle customer issues tactfully.
• Ability to work effectively in a fast-paced and team-oriented environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Proficiency in using point of sale (POS) systems and handling cash transactions.
• Attention to detail and strong organizational capabilities are required.