Sales Administrator (225-623)

A Sales Administrator plays a pivotal role in supporting a company's sales team, facilitating smooth sales operations, and ensuring customer satisfaction. This position involves handling administrative tasks to help the sales team focus on selling and meeting their targets. The Sales Administrator is responsible for processing sales orders, managing customer accounts, and maintaining accurate sales records. They act as the bridge between the sales team and clients, ensuring all communications and transactions are efficient and effective. As the backbone of the sales department, they contribute to the overall growth and efficiency of the sales operations by coordinating with other departments such as finance and logistics, and ensuring all sales processes are streamlined and transparent.

Responsibilities

• Process sales orders promptly and ensure all sales records are accurately maintained.
• Manage and update customer databases with current and relevant information.
• Coordinate with the sales team to prepare necessary documentation for sales deals.
• Assist in planning and executing sales meetings and presentations.
• Ensure timely communication and follow-up with clients regarding orders and deliveries.
• Collaborate with the finance department to handle invoicing and payment processes.
• Generate sales reports and provide insights to support decision-making processes.
• Oversee the distribution of sales materials and ensure they are accessible to the team.
• Monitor and manage inventory levels related to sales and promotional materials.
• Facilitate communication between the sales team and other departments such as logistics.
• Support the training and onboarding of new sales staff to ensure productivity.
• Handle customer enquiries and resolve any issues relating to sales orders or products.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• Proven experience in a sales administration or coordination role is essential.
• Excellent communication skills, both written and verbal, are required.
• Strong organizational skills with an ability to manage multiple tasks simultaneously.
• Proficiency in MS Office Suite and familiarity with CRM software is necessary.
• Attention to detail and ability to maintain accurate sales records is crucial.
• Ability to work collaboratively within a team and across departments.