Online Sales Executive (225-903)

An Online Sales Executive plays a crucial role in a company's digital sales strategy by driving revenue and fostering relationships with customers through online channels. This position involves initiating and closing online sales transactions, understanding customer needs, and promoting a company's products or services through various digital platforms. The Online Sales Executive is responsible for meeting sales targets, enhancing brand visibility in digital marketplaces, and collaborating with marketing teams to create compelling content for online campaigns. The ideal candidate is tech-savvy, has excellent communication skills, and possesses a strong aptitude for understanding and leveraging digital tools to optimize sales performance. This role is perfect for a motivated self-starter who enjoys navigating the dynamic world of e-commerce and online sales strategies.

Responsibilities

• Develop and implement sales strategies to achieve online revenue targets.
• Manage customer relationships and foster ongoing engagement through digital channels.
• Collaborate with marketing teams to design and implement effective online campaigns.
• Analyze sales data and metrics to improve sales strategies and achieve goals.
• Identify and engage with potential customers to grow the customer base.
• Maintain a deep understanding of the company's products and services offerings.
• Monitor online sales performances and report results to senior management.
• Handle customer inquiries and provide exceptional customer service and support.
• Utilize CRM software to track and manage sales leads and opportunities.
• Coordinate with logistics and product teams to ensure seamless order processing.
• Stay informed about industry trends and competitor activities to remain competitive.
• Foster a positive image of the company through excellent customer service.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Proven experience in sales, preferably in an online or digital environment.
• Strong understanding of e-commerce platforms and digital sales channels.
• Excellent communication and interpersonal skills for customer interaction.
• Ability to analyze sales data and derive actionable insights for improvement.
• Proficiency in using CRM software and other related sales tools.
• Strong organizational skills and ability to manage multiple priorities effectively.