Online Sales Executive (225-727)

The role of an Online Sales Executive is pivotal in driving the company's digital sales initiatives, optimizing the online marketplace, and expanding the reach to a broader, more diverse customer base. As an Online Sales Executive, you will be responsible for identifying new sales opportunities via online channels, cultivating strong relationships with clients, and ensuring an engaging customer journey from start to finish. You will work closely with marketing teams to implement effective online sales strategies, harnessing digital tools and platforms to optimize sales performance. Your primary goal will be to boost the company's online presence and revenue growth by employing innovative sales techniques and data-driven decision-making. An ideal candidate will possess a strong understanding of e-commerce platforms, excellent communication skills, and a driven attitude to meet and exceed sales targets in a rapidly changing digital landscape.

Responsibilities

• Develop and implement effective online sales strategies to maximize revenue.
• Identify and evaluate potential new markets and customer segments online.
• Build and maintain robust relationships with key clients and stakeholders.
• Analyze and report on sales performance metrics to upper management.
• Collaborate with the marketing team to craft compelling online promotions.
• Leverage social media platforms to enhance brand visibility and sales growth.
• Utilize SEO and SEM strategies to drive traffic to online platforms.
• Monitor competitor activities and adjust strategies to maintain a competitive edge.
• Provide excellent customer service and swiftly resolve any client issues online.
• Keep abreast of emerging e-commerce and sales trends to stay competitive.
• Organize and manage online product listings to ensure accuracy and appeal.
• Train and mentor junior online sales staff to build a high-performing team.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or related field.
• Proven experience in an online sales environment or similar role.
• Strong knowledge of e-commerce platforms and digital sales strategies.
• Excellent communication and negotiation skills with a customer-oriented attitude.
• Ability to analyze sales data and trends to make informed decisions.
• Proficiency in using CRM software and sales analytics tools.
• High level of organization and ability to manage multiple projects simultaneously.