Job Description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Guest Room Cleaning & Maintenance:

  • Clean and service guest rooms daily according to hotel standards.
  • Make beds, change linens, and replace towels and amenities.
  • Dust, vacuum, mop, and sanitize surfaces to maintain cleanliness.
  • Inspect and report any maintenance issues or damages.

Public Areas & Back-of-House

  • Ensure lobbies, hallways, and public areas are clean and well-maintained.
  • Clean elevators, corridors, and guest lounges regularly.
  • Maintain housekeeping carts and storage areas in an organized manner.

Guest Service & Interaction

  • Respond promptly to guest requests, such as extra towels or amenities.
  • Handle guest belongings with care and ensure lost items are reported.
  • Respect guest privacy and adhere to the hotel’s confidentiality policies.

Laundry & Supply Management

  • Ensure fresh linens, towels, and amenities are available at all times.
  • Report shortages of supplies to the supervisor for timely replenishment.

Safety & Hygiene Compliance

  • Follow health, hygiene, and safety regulations at all times.
  • Use cleaning chemicals and equipment responsibly.
  • Follow hotel policies regarding lost and found items.

Qualifications

  • Diploma or degree in vocational hospitality
  • Minimum 1 year of experience in housekeeping (hospitality industry)
  • Currently based in the UAE
  • Willing to relocate to Ras Al Khaimah if from another Emirates
  • Preferably can join immediately

Additional Information

  • Attention to detail and high standards of cleanliness.
  • Ability to work independently and in a team.
  • Good communication and customer service skills.
  • Physical stamina to stand, walk, bend, and lift throughout the shift
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Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Ras Al Khaimah
Company Website: https://hydehotels.com/home/johannesburg/ Job Function: Management
Company Industry/
Sector:
Hospitality

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