Room Attendant

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

As a Room Attendant at SO/ Ras Al Khaimah, part of the All-Inclusive Collection, you will ensure guest rooms are cleaned, maintained, and presented to the highest standards. You will provide attentive service, respond to guest requests, and contribute to a welcoming, stylish, and playful SO/ brand experience.

Key Responsibilities

• Clean and prepare guest rooms, suites, and bathrooms according to hotel standards.
• Change bed linens, make beds, and replace used towels and amenities.
• Dust, vacuum, sweep, and mop floors; clean windows, furniture, and fixtures.
• Replenish guest room supplies, minibar items, and amenities as required.
• Ensure all items in the room are in good condition and report any maintenance issues to the Housekeeping Supervisor.
• Respond promptly and courteously to guest requests for additional items or services.
• Maintain cleanliness and organization of housekeeping carts and storage areas.
• Follow proper procedures for handling guest property, lost and found items, and security protocols.
• Comply with health, safety, and hygiene standards, including proper use of cleaning chemicals and equipment.
• Report any incidents, damages, or irregularities to the Housekeeping Supervisor promptly.
• Assist in maintaining public areas and corridors as required.
• Uphold professional appearance, grooming, and SO/ brand service standards at all times.
  
  

• Previous experience as a room attendant or housekeeping staff in luxury hotels or resorts preferred.
• Attention to detail and commitment to cleanliness and service quality.
• Ability to follow procedures and complete tasks efficiently in a fast-paced environment.
• Good physical condition and stamina for lifting, bending, and standing for extended periods.
• Strong interpersonal and guest service skills.
• Professional appearance, courteous demeanor, and alignment with SO/ brand identity.
• Fluency in English; additional languages are a plus.
• Ability to work flexible hours, including weekends and holidays.
  
  

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.