Web Designer & Support Specialist (225-1003)

We are seeking a highly skilled and creative Web Designer & Support Specialist to join our dynamic team. This hybrid role requires a unique blend of design talent and technical troubleshooting expertise. The successful candidate will be responsible for creating visually appealing websites that are both functional and user-friendly, while also providing top-notch support to resolve any technical issues clients may encounter. You should have a keen eye for design, stay updated with the latest web trends, and possess excellent problem-solving skills. Additionally, you will work closely with clients to understand their requirements and translate them into stunning and effective digital experiences.

Responsibilities

• Design aesthetically pleasing and user-friendly web pages that meet client expectations.
• Collaborate with clients to understand their web design needs and specifications.
• Ensure all web projects are delivered on time and meet high-quality standards.
• Perform routine website maintenance and updates to ensure optimal performance.
• Identify and troubleshoot website performance issues, providing effective solutions.
• Implement responsive design to ensure website compatibility across various devices.
• Stay informed on the latest web design trends and technologies for continuous improvement.
• Provide technical support and user guidance to resolve client queries and problems.
• Develop and maintain detailed documentation on website processes and client interactions.
• Collaborate with cross-functional teams to enhance overall website functionality and performance.
• Work with developers and other IT staff to configure web hosting and security features.
• Assist clients in developing their brand identity through innovative web design solutions.

Requirements

• Bachelor’s degree in Web Design, Computer Science, or a related field.
• Proven experience as a Web Designer and Support Specialist or similar role.
• Strong understanding of HTML, CSS, JavaScript, and other web development languages.
• Excellent problem-solving skills with the ability to troubleshoot technical issues.
• Strong portfolio showcasing web design projects and technical support achievements.
• Good communication skills to interact effectively with clients and team members.
• Ability to manage multiple projects and meet tight deadlines in a fast-paced environment.