Telesales Executive (225-702)

As a Telesales Executive, you will play a critical role in driving the growth and success of our company by engaging with prospective customers over the phone. Your primary responsibility will be to introduce our products and services to potential clients and persuade them to make purchases. This dynamic role requires excellent communication skills, a persuasive demeanor, and the ability to work independently and as part of a team. You must be comfortable working in a fast-paced environment, handling objections, and closing sales effectively. Additionally, you should have strong organizational skills to maintain detailed records of your interactions and follow up appropriately with prospects.

Responsibilities

• Make outbound calls to potential customers to introduce our products and services.
• Develop and maintain a strong understanding of our product offerings and pricing.
• Identify customer needs and provide appropriate solutions to close sales successfully.
• Meet or exceed sales targets and contribute to overall team success.
• Maintain accurate and up-to-date records of customer interactions and sales progress.
• Handle customer objections effectively and handle queries related to our products.
• Follow-up with potential customers regularly to ensure successful conversion of leads.
• Work collaboratively with team members to share best practices and strategies.
• Participate in regular training sessions to enhance your selling skills and product knowledge.
• Deliver excellent customer service to build and maintain positive customer relationships.
• Stay informed about industry trends to better anticipate customer needs and answer questions.
• Coordinate with the marketing team to ensure consistency in strategy and information shared.

Requirements

• High school diploma or equivalent; associate or bachelor’s degree is a plus.
• At least 1-2 years of experience in telesales or related sales roles preferred.
• Excellent verbal communication skills with a clear and friendly speaking voice.
• Proven ability to meet and exceed sales targets consistently in a sales position.
• Strong organizational skills and the ability to manage multiple leads at once.
• Ability to handle rejections gracefully and learn from feedback effectively.
• Proficiency in using CRM software and basic computer applications required.
• Self-motivated with a positive attitude and keenness for continuous learning.
• Capability to work independently and as part of a team to achieve goals.
• Flexible availability to work varied shifts based on business needs.