Key Account Manager - International Parts Business Al-Futtaim Automotive Global Aftersales

Job Requisition ID: 170896

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

We are seeking an experienced and results-driven Key Account Manager to lead business development initiatives within the International Parts Business. The role focuses on identifying, developing, and securing new business opportunities while nurturing relationships with existing domestic and overseas clients. The ideal candidate will play a key role in driving sales growth by implementing strategic business processes and expanding market presence.

What you will do:

• Collaborate with the Head of International Business (IB) to design, implement, and evaluate new business processes aimed at accelerating growth.
• Conduct regular visits to designated overseas markets to ensure customer satisfaction and understand evolving requirements.
• Manage and grow existing customer relationships while actively identifying and converting new business opportunities.
• Monitor and track all business development activities; analyze monthly performance and recommend strategic adjustments based on market insights and competitor analysis.
• Partner with the team to manage assigned territories effectively and ensure monthly sales targets are consistently met.
• Enhance market intelligence within assigned regions and provide structured feedback.
• Support the annual business planning process for International Business.
  
  

Required Skills to be successful:

• Ability to identify, evaluate, and capitalize on new market opportunities while expanding existing customer relationships across diverse regions
• Strong understanding of international Automotive Spare Parts markets—particularly Arab-speaking regions—and the ability to adapt strategies based on customer behavior, market trends, and competitive dynamics
• Proven ability to build, maintain, and grow long-term relationships with key clients, brokers, and stakeholders while effectively negotiating terms to drive mutual value
• Proficiency in analyzing performance data, assessing business processes, and implementing improvements to enhance efficiency, service delivery, and revenue generation.
  
  

About the Team:

This role reports to the Head of International Business and involves close collaboration with both internal cross-functional teams and external stakeholders

What Equips You For The Role

• Bachelors Degree or Diploma in any discipline, with strong commercial acumen.
• Minimum of 10 years experience in a similar role within the automotive spare parts industry handling international markets.
• Prior experience working with reputable automotive dealers or brands within GCC or international markets is essential.
• Demonstrated experience in international business development and familiarity with overseas client engagement is highly desirable.
• Strong analytical skills, excellent presentation capabilities, and a continuous improvement mindset to drive operational efficiency
  
  

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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