Technical Writer (225-716)

A Technical Writer plays an essential role in any organization by creating and maintaining documentation that clarifies complex technical information in a user-friendly manner. This professional is responsible for composing clear, concise, and accurate technical documents, such as user manuals, white papers, and product descriptions. They collaborate closely with developers, engineers, and product managers to gather information and ensure that the documentation is not only comprehensive but also easily accessible to the intended audience. With excellent writing skills, attention to detail, and the ability to learn complex information quickly, a Technical Writer helps bridge the gap between technical experts and users, fostering understanding and enhancing user experience.

Responsibilities

• Compose and edit technical documents ensuring quality and consistency across all materials.
• Collaborate with development and engineering teams to gather accurate information on products.
• Develop user manuals, process documentation, and instructional materials to assist users.
• Review and update documentation to reflect new or changed technologies and products.
• Ensure that all technical documents meet applicable standards and are free of errors.
• Utilize diagrams, charts, and other visual aids to enhance document clarity and user understanding.
• Analyze existing content and suggest modifications to improve readability and comprehension.
• Implement feedback from stakeholders to refine and improve technical documentation.
• Stay updated with industry best practices and software to enhance documentation processes.
• Participate in product development meetings to understand documentation requirements.
• Coordinate with cross-functional teams to ensure timely delivery of necessary documentation.
• Organize and manage documentation for efficient storage, access, and version control.

Requirements

• Bachelor’s degree in Technical Writing, English, or related field required.
• Proven experience as a Technical Writer or similar role with a strong portfolio.
• Exceptional written and verbal communication skills with a keen eye for detail.
• Ability to quickly grasp complex technical concepts and translate them for non-technical users.
• Proficiency in using documentation tools like Adobe FrameMaker, Microsoft Word, and more.
• Familiarity with technologies and systems relevant to the company’s domain is preferred.
• Strong analytical skills for organizing and interpreting data to create logical documentation.