Senior Therapist - Spa - Madinat Jumeirah Resort

About Jumeirah

JOB DESCRIPTION

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About The Job

An exciting opportunity has arisen for a Senior Therapist to join our Talise Spa team in Madinat Jumeirah Resort. The main duties and responsibilities of this role include :

• Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service.
• Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally.
• Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations.
• Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses.
• Keep treatment costing and inventory par stock updated, minimize waste, and ensure the "Cost of sales" aligns with budget.
• Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge.
  
  

• 3–5 years of experience as a Spa Therapist, preferably within luxury hospitality or luxury customer service environments
• Proven experience as a beautician, with solid knowledge of facial and body treatments
• Adaptability and appreciation for cultural diversity
• Strong interpersonal skills and the ability to create a relaxing, immersive wellness experience for every guest
• Sound understanding of wellness principles, hygiene standards, and professional spa protocols
  
  

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)