Senior Officer - Commercial Systems

MAIN OBJECTIVE OF ROLE

To enhance the Revenue Management ecosystem by supporting continuous research and implementation of transformation projects, exploring revenue opportunities, preventing revenue leakages and driving the automation of routine processes.

Key Responsibilities

• Provides recommendations based on trends in market conditions relative to competitor activities, political/economic trends/industry developments.
• Engages constantly in problem solving activities for continuous system improvements.
• Designs and implements Specific Measurable Achievable Relevant and Time-bound (SMART) processes into the system.
• Assumes full responsibility of maintenance, development, and scalability of the current commercial systems.
• Acts as the focal point in discussion with key stakeholders (including IT and business teams) to implement and rollout changes to commercial systems while ensuring minimum downtime.
• Plays an integral role in the revenue planning process, which delivers revenue targets and forecasts to Commercial and Route Managers.
• Establishes strategies aimed at reviewing the efficiencies and effectiveness of models and algorithms developed to maximize revenue.
• Mentors and guides a team of commercial system officers.
  
  

• Bachelors Degree (3+ years)
• Engineering/Finance/Statistics/Accounting/Economics/Mathematics
• Fluent in English
• Analytical experience
• Knowledge of SQL/Oracle/Access/Statistical tools
• Years with qualifications: 3 - 5 years
  
  

• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)