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Job Description

Job Purpose

dnata Airport Operations’ vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passenger and 140 scheduled airlines annually.

The role holder, will provide secretarial assistance to Admin. & Briefing Superintendent ensuring that all general office work is up-to-date and office procedures are followed.

In This Role, You Will

  • Distribution of mail for department/cabin crew. Liaising with other departments regarding IFS related issues. Compose, type and despatch routine letters, memos and other correspondence of Admin Section.
  • Keep Admin & Briefing Superintendent advised of daily schedule by maintaining diary of planned meetings and appointments and preparing files of documents relevant to each meeting.
  • Provide easy access to documentation by developing and maintaining efficient filing systems.
  • Maintain company reference manuals by amending and updating details to ensure current and correct information is always available.
  • Attend specified In-flight Services meetings to record proceedings and produce minutes ensuring accuracy of detail and correct distribution.
  • Maintain Petty Cash accounts by verifying authenticity of claims ensuring figures are accurately recorded. Control and handle cash transactions to bring accounts to balance.
  • Liaise with Training School/Centre to co-ordinate planning of training courses undertaken by In-flight Services Administration & Management staff, maintaining and updating records and ensuring that staff are provided with course joining instructions and syllabus.
  • Participate in the activities of the Leave and Travel and In-flight Services Library sections by assisting with allocation of annual leave and production of manuals.
  • ' To understand and apply the IFS Quality Policy enthusiastically to fully satisfy our customer requirements 1st time every time.'

Qualifications & Experience

You'll have an edge if you have:

Administration.Secretarial : 3+ Years

12 Years Schooling Or Equivalent

Secretarial Certificate/Diploma holder Accurate typing speed 60/80wpm Shorthand/Speed-writing an advantage Training Telephone Techniques Computers Computer literate in software packages i.e. WordStar, WordStar Advance, Word Perfect, Formtool, MS Word, Excel, E-mail, Beeline and Sita (General Office Automation systems) Knowledge General working knowledge of Airline procedures and Business Administration Ability/Skills Pleasant telephone manners. Ability to organise work on priority basis. To work under pressure with minimum supervision.

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.


Job Details

Role Function: Administrative Work Type: Full-Time
Role Level: Entry-Level Country: United Arab Emirates
City: Dubai Number of Vacancies: 1
Job Category: Airlines and Aviation Company Website: http://www.dnata.com
Company Industry/ Sector: Airlines and Aviation

What We Offer


About the Company

dnata is a leading global air and travel services provider. Established in 1959, the company offers quality and safe ground handling, cargo, travel, catering and retail services in 34 countries across six continents.

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