Principal Engineer - Infrastructure Platform

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’.

Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as Principal Engineer - Infrastructure Platform.

Join our Platform Engineering team, the backbone of our cloud modernization journey. We architect and engineer next-generation cloud platforms that unify control across datacentres, networks, public and private cloud environments. With a strong emphasis on automation, agility, and cost optimization, we enable scalable, resilient, and secure infrastructure services that power critical business functions across the Emirates Group. Our team consists of highly skilled engineers and domain specialists who drive the evolution of hybrid cloud capabilities and deliver innovative solutions at enterprise scale. If you're passionate about building and modernizing platforms that shape the future of digital infrastructure, we welcome you to be part of our transformation

As a Principal Engineer, you will Design, develop, implement and support infrastructure solutions for the group in alignment with corporate business and IT strategies ensuring an appropriate balance between functional, service quality, and system management requirements. This necessitates engagement with the internal and external stakeholders while taking full responsibility for the implemented solutions and operational availability of production infrastructure.

In This Role You Will

• Develop IT solutions that meet customer requirements. Ensure that the design is robust, appropriate, and high-quality conforming to corporate standards and in line with the technology strategy. Own, manage, and maintain solution designs of complex/large projects, products, environments, or platforms.
• Provide expert technical consultancy and guidance within the technology domain and act as a lead technical expert in delivering infrastructure solutions.
• Contribute to the development and maintenance of Architecture Guiding Principles, drawing on architectural knowledge and experience.
• Lead corporate IT Standards, analysing and understanding the potential impact of competing technologies, assessing their strategic significance, defining their strategic role and scope, roadmap, and relationship to existing standards, and periodically reviewing our entire IT estate in the context of those standards.
• Track technology and business innovations, determine how they relate to our IT strategy, existing standards, platforms, and patterns, and lead the work to amend existing assets and/or create new assets to reflect changes in the technology landscape.
• Ensure implemented solutions meet the service level requirements in terms of expected availability, capacity, continuity, security, performance, and reliability. Identify and define standards and metrics on the relevant technology. Monitor current performance and ensure appropriate levels of capacity, quality, service level, and resources and solutions are optimally tuned.
• Publish and maintain high-quality documentation for the technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals, and architecture deployment.
• Manage the End of Life replacement of equipment and/or software within the technology domain to ensure conformance to technical standards and support the technology initiatives and directions. Ensure operational and information security risks are identified, tracked, and mitigated promptly.
• Lead solution and technical design review, ensuring that projects are following agreed corporate strategic direction and alignment to architectural standards and patterns.
• Provide expert advice to projects on technical and architectural standards, guiding them on the need to raise exception requests, develop new or amended standards, and on the appropriate use of architectural patterns manage, direct, inspire, and coach the work and capability of STE and operational resources as required and engage in, and lead a much wider virtual team consisting of at least 20 individuals.
  
  

Qualifications & Experience

To be considered for this role, you must meet the below requirements:

• Degree or Honours (12+3 or equivalent) in a relevant field such as Computer Science, Computational Mathematics, Computer Engineering or Software Engineering.
• 8+ Years working in a related IT Engineering.
  
  

Knowledge/Skills

• Expertise in designing and managing scalable, resilient, and automated private cloud platforms to ensure high availability, performance, and operational efficiency.
• Proficiency in building API-driven self-service capabilities that enable seamless infrastructure consumption for business units and technology teams.
• Strong knowledge of infrastructure automation frameworks to maintain consistency in provisioning, configuration, and lifecycle management.
• Experience in implementing and managing Infrastructure as Code (IaC) solutions to support repeatable, version-controlled, and auditable deployments.
• Deep understanding of CI/CD pipeline development and management for infrastructure automation, integrating with industry-standard deployment and orchestration tools.
• Experience in leading automation and modernization initiatives across on-premises, hybrid, and multi-cloud environments to drive efficiency and scalability.
• Knowledge of self-service automation capabilities and their integration with service management, orchestration, and cloud-native platforms.
• Proficiency in automating backup, disaster recovery, and failover processes using enterprise-grade tools to enhance resilience and business continuity.
• Strong understanding of security, compliance, and IT governance principles to embed automated security controls, access management, and policy enforcement across diverse infrastructure environments.
• Experience in designing and implementing X-as-a-Service (XaaS) offerings, including Database-as-a-Service (DBaaS), Compute-as-a-Service, Storage-as-a-Service, and Network-as-a-Service, to enable on-demand resource provisioning.
• Knowledge of service catalogue development and management for infrastructure and cloud services, ensuring self-service provisioning, lifecycle management, and governance capabilities.
• Expertise in self-service, auto-healing, and policy-driven automation to enhance infrastructure resilience, optimize performance, and minimize manual intervention.
  
  

Salary & Benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers