SALES COORDINATOR

Reports To

Customer Service Manager

Job Purpose

The Sales Co-ordinator will be responsible to facilitate the Sales team’s activities so as to maximize their performance and contribute to achieving the company goals. Act as a liaison between the different departments of the company and the customers.

Tasks and Responsibilities

• To support sales team in the management of sales accounts including all aspects of sales and sales support, management of projects, sample coordination, document requests, pricing request, presentation request, market request and all relevant customer requests.
• To support execution of fragrance briefs that includes managing project timeliness, coordinating project meetings, debriefing projects and closing project and involvement in project sensory evaluation as required
• To respond quickly to customer requests and providing excellent customer follow-up and resolution to issues.
• Coordinate with Operation team for order processing and communicating with customers on the same.
• To coordinate and maintain projects status reports for accounts.
• To analyze marketing data for account manager to determine the potential customers.
• To follow up on all inquiries and prepare sales proposal
• To interact with prospective customers to determine their needs
• Adhere to Group and Local Quality, Environmental, Health & Safety procedures.
• Any additional duties as directed by the Line Manager
  
  

• Education certificate/degree in the related field
• Minimum 2 years of experience in a sales-related role.
• Excellent Communication Skills in English and Arabic (Spoken & Written)
• Knowledge and experience in Ms Office (Word and Excel).
• Enthusiastic and a team player
• Able to work efficiently and effectively with attention to detail, even when under pressure
• Good time management
• Ability to work under pressure