Sales Associate (225-619)

As a Sales Associate, you will play a pivotal role in representing our brand and products to customers. Your core responsibility will be to provide exceptional customer service while achieving sales goals. You will have the opportunity to interact with a diverse set of customers, helping them find solutions that fit their needs and preferences. A successful Sales Associate builds rapport with customers, possesses in-depth product knowledge, and is dedicated to creating a positive shopping experience. This position requires excellent communication skills, a proactive attitude, and the ability to work effectively in a team environment. If you are passionate about sales and have a knack for understanding consumer needs, we invite you to join our team and grow your career with us.

Responsibilities

• Greet and engage customers when they enter the store, providing a welcoming environment.
• Assist customers in finding products that match their needs and preferences effectively.
• Understand and communicate product features, benefits, and usage to customers in detail.
• Maintain an up-to-date knowledge of company products and promotions.
• Achieve or exceed individual and store sales goals on a consistent basis.
• Handle customer complaints and returns professionally and following company policy.
• Operate cash registers, process transactions, and handle billing efficiently.
• Collaborate with team members to improve the store’s overall performance.
• Support inventory management by receiving and stocking merchandise accurately.
• Assist in setting up promotions and ensuring that the store displays are attractive.
• Participate in training sessions to enhance product knowledge and customer service skills.
• Provide feedback on customer preferences and suggestive selling strategies to managers.

Requirements

• High school diploma or equivalent is required for this position.
• Proven experience in a retail or customer service role is desirable.
• Excellent communication and interpersonal skills are essential for this role.
• Ability to work flexible hours, including weekends and holidays as needed.
• Proficient in using computers and familiar with point of sale systems.
• Strong organizational skills with ability to multitask effectively in a busy environment.
• A proactive attitude and the ability to problem solve on the spot.