Sales Account Manager Security Solutions UAE
Ingram Micro
United Arab Emirates
6th June 2025
2506-2623-5
Job Description
Vendors: Motorola Solutions (Avigilon & Pelco), ISS (Intelligent Security Systems)
We seek a highly motivated and experienced Account Manager to support and grow our security solutions portfolio in the GULF countries.
Role Overview
As the Account Manager, you will manage and develop strong relationships with channel partners and vendors (Motorola Solutions – Avigilon & Pelco, and ISS), drive sales growth, and ensure operational excellence across the Gulf territory. You will act as the key point of contact for partners and internal stakeholders, ensuring smooth procurement, logistics, and customer satisfaction processes.
Key Responsibilities
- Vendor & Channel Management: Build and maintain long-term relationships with channel partners. Act as the primary liaison between the Customer and Ingram Micro Internal stakeholders and the vendors’ regional teams.
- Procurement & Commercial Operations: Manage the end-to-end pre- and post-sales process, with a solid understanding of Incoterms, delivery timelines, and supply management.
- Internal Stakeholders Coordination: Collaborate with internal Operations, Credit, and Logistics teams to ensure on-time and accurate product delivery across the region.
- Customer Centricity: Deliver an exceptional customer experience by ensuring responsiveness, accuracy, and alignment with partner expectations.
- Cross-Cultural Communication: Navigate the Gulf regions diverse business cultures and stakeholders to ensure clear and effective communication.
- Negotiation & Deal Structuring: Negotiate pricing, terms, and strategic deals that align with business goals and vendor programs.
- Operational Efficiency: Drive internal process improvements that optimize workflows, reduce bottlenecks, and enhance service delivery.
- Sales & Business Development: Managing sales pipelines and weekly invoicing forecast effectively and accurately.
- 7+ years of experience in Account Management, preferably within the IT, security solutions, or distribution industry.
- Strong understanding of commercial Incoterms, procurement processes, and regional logistics.
- Proven negotiation and stakeholder management skills.
- Ability to communicate effectively across cultures and within multi-functional teams.
- Highly customer-centric with a detail-oriented and organized approach.
- Demonstrated ability to drive operational efficiency and customer satisfaction.
- Strong commercial acumen and analytical thinking.
- Fluent in English.
- Willingness to travel across the Gulf region if required.
Job Details
| Role Level: | Mid-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | http://www.ingrammicro.com | Job Function: | Sales |
| Company Industry/ Sector: |
IT Services and IT Consulting | ||
What We Offer
About the Company
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
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