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Job Description

As a Microsoft Dynamics CRM Business Analyst, you will be responsible for analyzing business processes and requirements, and translating them into effective CRM solutions using Microsoft Dynamics CRM. You will collaborate with stakeholders to design and implement CRM systems that align with business goals.


  • Analyze and document business processes and requirements.
  • Design, configure, and customize Microsoft Dynamics CRM systems.
  • Collaborate with stakeholders to gather user requirements.
  • Develop and execute test plans and cases.
  • Conduct user acceptance testing and resolve issues.
  • Create user documentation and train end-users.
  • Continuously monitor and improve CRM system performance.
  • Provide ongoing support and maintenance of CRM systems.


  • Bachelor's degree in Business Administration or related field.
  • Proven experience as a CRM Business Analyst.
  • Strong knowledge of Microsoft Dynamics CRM.
  • Familiarity with CRM best practices and methodologies.
  • Excellent analytical and problem-solving skills.

Job Details

Role Function: N/A Work Type: Full-Time
Role Level: Mid-Level Country: United Arab Emirates
City: Dubai Number of Vacancies: 1
Job Category: IT Company Website: https://www.talentmate.com/
Skills & Expertise
Good Communication Skill Attention to detail

What We Offer

  • Health Insurance
  • Visa
  • Paid Annual Leaves
  • Maternity and Paternity Leaves

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.


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