Retail Operations Specialist (225-802)

As a Retail Operations Specialist, you will be the linchpin in ensuring the smooth and efficient functioning of retail operations within our company. This pivotal role involves coordinating various aspects of the retail business to maximize sales and profitability while ensuring customer satisfaction. You will work closely with the store managers, staff, and the senior management team to implement and maintain effective operational strategies. Your insights and actions will directly impact the efficiency of store operations and the customer experience. The ideal candidate is proactive, detail-oriented, and experienced in managing retail operations, with the ability to analyze performance data and implement improvements. Joining our team will give you the platform to drive operational excellence and contribute to the company's growth in the retail sector.

Responsibilities

• Oversee the day-to-day operations of retail stores to ensure efficiency.
• Collaborate with store managers to implement retail strategies and promotions.
• Analyze sales and performance data to identify trends and areas for improvement.
• Ensure that retail policies and procedures are effectively implemented and maintained.
• Coordinate with logistics to ensure timely and accurate product deliveries to stores.
• Develop and oversee training programs to improve staff performance and productivity.
• Manage inventory levels to prevent stockouts and minimize excess inventory.
• Monitor customer feedback and implement solutions to enhance customer satisfaction.
• Support the development and execution of merchandising strategies and plans.
• Identify operational inefficiencies and propose cost-effective improvements.
• Liaise with various departments to support and enhance retail operations.
• Prepare and present reports on retail operations performance to senior management.

Requirements

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven experience in retail operations with a track record of success.
• Strong analytical skills with the ability to interpret data and trends.
• Excellent communication and interpersonal skills for effective collaboration.
• Ability to multitask and manage multiple projects in a fast-paced environment.
• Proficient in the use of retail management software and Microsoft Office Suite.
• Strong organizational skills and attention to detail.