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Job Description

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Italy and Belgium).

Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers.

Join La Squadra: RESTAURANT MANAGER @ Dubai 🇦🇪 (New Opening)

With Big Mamma’s rapid expansion, we’re taking an exciting step beyond Europe for the very first time - landing in Dubai! We’re looking for a passionate and driven Restaurant Manager to join La Squadra and lead the launch of our brand-new trattoria in the heart of the city.

You’ll embody our core values of excellence, meritocracy, entrepreneurship, and authenticity in your day-to-day work. Reporting to the General Manager, your main areas of responsibility will include:

Main Responsibilities:

  • Service Quality: Guarantee excellence, consistency, and speed of service in line with Big Mamma’s standards.
  • Guest Experience: Supervise a warm and attentive welcome for all guests.
  • Restaurant Performance: Optimize table turnover and ensure average spend meets set targets.
  • Operational Flow: Ensure smooth daily operations on the floor.
  • Hygiene: Maintain high cleanliness standards in the dining area.
  • Cost Control: Identify ways to optimize labor costs related to front-of-house operations.
  • Team Scheduling: Manage team rosters and shift planning.
  • Stock Management: Oversee wine, dishware, and uniform inventory and orders.
  • Cash Handling: Be responsible for the cash register.
  • Equipment Maintenance: Ensure the proper upkeep of all front-of-house equipment.


Team Success:

  • Recruitment: Approve new hires and oversee onboarding of new team members.
  • Training: Lead daily training sessions and share the Big Mamma vision with your team.
  • Team Cohesion: Foster a positive and inclusive work environment.
  • Cross-Team Collaboration: Encourage strong coordination between kitchen, bar, and front-of-house teams.
  • Partnership with Assistant Manager: Work side by side with your Assistant Manager at least once a week to ensure smooth service.


BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age or any other characteristic protected by law.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.bigmammagroup.com Job Function: Hospitality & Guest Services
Company Industry/
Sector:
Restaurants

What We Offer


About the Company

Big Mamma is an Italian restaurant group founded in 2013 by Tigrane Seydoux and Victor Lugger. Our wish is to share the authenticity and warmth of traditional Italian trattorias abroad. All produce is directly sourced from small Italian producers, dishes are 100% homemade, served at affordable prices, in beautifully designed spaces, and with a big smile. Italian cuisine is about the quality of the ingredients, so we’ve partnered with small producers - Prosciutto di Parma from Stefano Borchini, San Marzano tomatoes from Paolo Ruggiero, flour from Antimo Caputo, to say the least!We are currently a team 2.200 employees and the family is still growing, with new openings coming up in 2025 across Europe.In Europe, we currently manage : - 8 trattorias and one food market in Paris : East Mamma, Ober Mamma, Mamma Primi, Big Love, Pizzeria Popolare, Pink Mamma, La Felicità and Libertino.- 1 trattoria in Lille (France): La Bellezza- 1 trattoria in Lyon (France): Carmelo- 1 trattoria in Bordeaux (France): Palatino- 1 trattoria in Marseille (France): Splendido- 5 trattorias in London (UK): Gloria, Circolo Popolare, Ave Mario, Jacuzzi & Carlotta - 1 trattoria in Birmingham: La bellezza - 3 trattoria in Madrid (Spain): Belmondo, Villa Capri , Circolo Popolare- 1 trattoria in Munich (Germany): Giorgia - 1 trattoria in Berlin (Germany): Coccodrillo- 1 trattoria in Hamburg (Germany): Edmondo- 1 trattoria in Monaco (Principality of Monaco) : Giacomo- 1 trattoria in Milan (Italy) : Gloria Osteria- 1 trattoria in Brussels (Belgium) : BarracudaWe launched, in 2020, the new digital food brand: Napoli gang. We also place great importance on our social and environmental footprint and we’ve recently acquired the B-Corp international label. Our greatest ambition is to revolutionize the hospitality industry, placing our employees at the center of all projects, developing careers and making Big Mamma a perfect environment for creative and professional growth.

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