Relationship Manager

Job Description

• Achieve allocated sales targets through direct effort.
• Meet prospecting targets by ensuring the required number of prospects per day.
• Achieve tele-calling targets in terms of number of connected calls.
• Maintain overall activity levels.
• Building and maintaining relationships with clients and key personnel within customer companies.
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Alerting the sales team to opportunities for further sales within key clients.
• Letting customers know about other products the company offers.
• Attending meetings with clients to build relationships with existing accounts.
• Achieving client relationship targets and KPI’s as set by the Head of Sales.
• Working closely with Account Managers and Sales Administration.
• Escalating and resolving areas of concern as raised by clients.
• Updating the CRM and ensuring account managers are aware of changes within clients.
• Liaising with internal departments to ensure client needs are fulfilled effectively.