Receptionist (225-1003)

As the receptionist, you will be the first point of contact for our company. Your duties will involve a range of tasks including welcoming visitors, distributing correspondence, and redirecting phone calls. You will also coordinate front-desk activities and engage in administrative support across the organization. Your exemplary customer service skills will contribute to creating a positive experience for all visitors and employees. Enrollment in customer service and telecommunications skills is imperative to this role. A courteous and professional demeanor, coupled with excellent organizational skills, are crucial for the successful management of the office's front desk.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office with efficiency.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the reception area is tidy and presentable at all times.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries to employees.
• Maintain office security by following safety procedures and protocols.
• Order front office supplies and keep inventory of stock regularly.
• Update appointments and maintain an organized log of activities daily.
• Perform other clerical receptionist duties such as filing and photocopying.
• Assist in scheduling meetings and preparing refreshments when necessary.
• Collaborate with administrative team members to ensure smooth operations.

Requirements

• Proven work experience as a receptionist, front office representative, or similar role.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Hands-on experience with office equipment, such as printers and fax machines.
• Professional attitude and appearance, with excellent communication skills.
• Strong organizational skills supported by the ability to multi-task effectively.
• Customer service attitude, with a focus on creating positive client interactions.
• High school degree; additional certification in Office Management is a plus.