As a Program Manager, youll be at the forefront of transforming experiences across the Middle East and North Africa. Your strategic insights and collaborative approach will directly impact how sellers and customers interact with Amazons ecosystem, driving innovation and operational excellence.
Key job responsibilities
Develop and Execute Product Vision: Craft comprehensive product strategies that align with customer needs and business objectives
Data-Driven Decision Making: Analyze complex data sets to uncover actionable insights and drive product improvements
Competitive Intelligence: Conduct thorough market research and competitive analysis to identify strategic opportunities
Customer Research: Lead initiatives to deeply understand customer preferences, pain points, and emerging expectations
Process Optimization: Develop comprehensive understanding of domestic and international fulfillment processes
Performance Management: Establish robust tracking mechanisms for pilot initiatives and seller engagement
Stakeholder Collaboration: Facilitate regular communication and alignment across diverse teams and geographies
A day in the life
Your day will be dynamic and impactful, focusing on creating seamless connections between various business units. Youll navigate complex projects, engage with cross-functional teams, and develop innovative solutions that enhance our operational capabilities. Each day presents an opportunity to solve intricate challenges and drive meaningful improvements.
About The Team
We are a collaborative group passionate about creating seamless, intuitive customer experiences. Our team values innovative thinking, data-driven decision-making, and a commitment to continuous improvement. We believe in empowering our team members to challenge conventions and develop solutions.
Basic Qualifications
2+ years of program or project management experience
Bachelors degree or equivalent
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Preferred Qualifications
Experience in MS Access and SQL
Speak, write, and read fluently in Arabic
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon Middle East and North Africa FZ-LLC
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