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Job Description

Description

As a Program Manager, youll be at the forefront of transforming experiences across the Middle East and North Africa. Your strategic insights and collaborative approach will directly impact how sellers and customers interact with Amazons ecosystem, driving innovation and operational excellence.

Key job responsibilities

  • Develop and Execute Product Vision: Craft comprehensive product strategies that align with customer needs and business objectives
  • Data-Driven Decision Making: Analyze complex data sets to uncover actionable insights and drive product improvements
  • Competitive Intelligence: Conduct thorough market research and competitive analysis to identify strategic opportunities
  • Customer Research: Lead initiatives to deeply understand customer preferences, pain points, and emerging expectations
  • Process Optimization: Develop comprehensive understanding of domestic and international fulfillment processes
  • Performance Management: Establish robust tracking mechanisms for pilot initiatives and seller engagement
  • Stakeholder Collaboration: Facilitate regular communication and alignment across diverse teams and geographies

A day in the life

Your day will be dynamic and impactful, focusing on creating seamless connections between various business units. Youll navigate complex projects, engage with cross-functional teams, and develop innovative solutions that enhance our operational capabilities. Each day presents an opportunity to solve intricate challenges and drive meaningful improvements.

About The Team

We are a collaborative group passionate about creating seamless, intuitive customer experiences. Our team values innovative thinking, data-driven decision-making, and a commitment to continuous improvement. We believe in empowering our team members to challenge conventions and develop solutions.

Basic Qualifications

  • 2+ years of program or project management experience
  • Bachelors degree or equivalent
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

  • Experience in MS Access and SQL
  • Speak, write, and read fluently in Arabic

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Middle East and North Africa FZ-LLC

Job ID: A3031602


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.aboutamazon.com/ Job Function: Project Management
Company Industry/
Sector:
Software Development

What We Offer


About the Company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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