Partner Account Manager

Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

With our record-setting pace of growth, we're seeking a highly valued Partner Account Manager who will play a crucial role in the relationship management of our partner accounts in the MEA region, including ensuring a steady pace of acquisition and overall partner’s health, retention and growth.

The role is to be based in Dubai, UAE and reporting to the Regional Channels Director MEA also based in Dubai.

Responsibilities

Network Growth:

• Searching, identifying and reaching out to potential target partners in the region.
• Conducting Partner Program presentations, arranging demos, and top-to-top meetings to ensure efficient new partner acquisition.
• Supervising the onboarding and enablement process.
  
  

• Building strong relationships within different roles in partners’ organizations, serving as a trusted advisor to facilitate the growth of the partnership and as an essential point of contact for partners’ day-to-day needs.
• Creating business plan with partner, including co-marketing, sales and pre-sales activities.
• Performing quarterly business reviews with partners to monitor and improve the traction.
• Ensuring partner’s training and certification to establish Creatio practice.
• Conducting regularly scheduled check-in calls with partners to determine how to develop the partnership and execute the genuine care approach to it.
• Managing renewals of annual agreements.
  
  

• Creating lead generation machine with partners to grow the funnel.
• Leading the qualification process with partners to score and identify target customers.
• Working on the joint sales approach partners and Creatio Sales Team.
• Checking the traction, conducting additional sales training to drive joint opportunities.
• Helping partners to close deals by bringing needed resources from Creatio side and participating in the sales process.
  
  

• Minimum 5+ years of experience in a software/SaaS business-to-business environment with Successful background in client/partner-management processes.
• Experience in managing partners' accounts .
• Strong personal network within the region.
• Understand key industry trends and dynamics and ability to identify and focus on the highest-revenue potential partners.
• Excellent communication and interpersonal skills, and an ability to build and maintain strong, lasting business relationships with partners.
• Passionate about sales, results-driven, self-motivated, with high energy and engaging level of enthusiasm.
• Strong analytical, strategic thinking, and problem-solving skills.
• Fluent in English and Arabic — both verbal and written.
• Experience with CRM, BPM or No-code/Low-Code applications, as well as experience in executing business solutions is highly preferred.
• Comfortable working in a fast-paced, ever-changing environment.