Operations Executive

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

About The Role

We are seeking a detail-oriented and proactive Operations Analyst to support our global government services team in executing and coordinating port operations. The ideal candidate will bring a structured mindset, strong analytical skills, and the ability to thrive in a dynamic, fast-paced maritime environment.

Key Responsibilities

• Coordinate and support port call execution for government and defence clients, ensuring accurate documentation and timely service delivery.
• Liaise with internal stakeholders and global offices to ensure smooth handling of vessel operations.
• Communicate professionally with clients, agents, and service providers via email and calls to clarify requirements and updates.
• Monitor operations data and service logs for accuracy, escalating discrepancies when needed.
• Assist in preparing reports, quotations, and financial reconciliations using Excel and internal systems.
• Maintain and update operational trackers, port performance metrics, and vessel movement schedules.
  
  

• 3–6 years of relevant experience in operations, logistics, maritime, or defence contracting.
• Prior exposure to naval operations or working with Navy ships is highly desirable.
• Proficient in Microsoft Excel, including use of formulas, pivot tables, and data analysis tools.
• Excellent verbal and written communication skills; professional and concise email etiquette is essential.
• Demonstrated ability to work across time zones with geographically dispersed teams.
• Organised, dependable, and capable of prioritising under pressure.
• Familiarity with documentation related to port services, customs, or government logistics is a plus.
  
  

• A collaborative and mission-driven team environment.
• Opportunity to work with a global client base and build maritime sector knowledge.
• Career progression within an internationally recognised leader in maritime services