Operations Director - Industrial Catering
Talentmate
United Arab Emirates
30th September 2025
2509-2544-317
Job Description
- Lead large-scale catering operations with full regional oversight.
- Shape strategy and growth for a leading industrial catering provider in KSA.
A leading Saudi-based provider of industrial catering and facilities management services. The company delivers large-scale, high-quality solutions across business, industry, and remote site operations.
Job Description
- Liaises with Department/Project Managers to ensure the support functions (HR, Quality, Finance, Procurement) meet the needs of the business.
- Conduct regular Department meetings with team and managers and ensure identified gaps are actioned.
- Delivery of budgeted profit through management of food costs, labour costs and overheads and align with scope of service, ensuring any overspend is addressed in a timely manner and appropriate measure put in place to control.
- Formulation of Yearly Financial Plan
- Working knowledge in developing and implementing strategies to strive for continuous improvement and take responsibility for achieving business results
- Scale up and grow profitably existing sectors besides focus on new sectors and develop revenue stream to avoid concentration on single/limited customers
- Manage client relationships through regular, formal and informal interaction, dealing with and resolving issues quickly without compromising the expected profitability of the project.
- Creates positive positioning of the company through involvement with in industry, networking, participation in trade events and explore opportunity for collaboration.
- Recognises any weakness within the contract and client relationship and develops and implements appropriate improvement mechanisms.
- Collaborate with business development to review client expectations against contractual terms, introduces corrective action where necessary.
- Guide the Business Development team in preparation of technical and commercial proposals.
- Implement quality monitoring systems which measure customer satisfaction, client, growth opportunity and contract compliance, keeping abreast of the market to look for newer opportunities.
- Monitor the recruitment, interview, and selection processes of suitable staff to fill the vacancies that set by operation managers.
- Sets performance goals and monitors performance targets for department managers.
- Attract and retain experienced effective management team and workforce dedicated to the long-term completion of the project (minimize staff turnover).
- Promotes and encourages multi-skilling amongst employees, recognizes and develops key performers.
A successful Director - Catering & Facilities (Operations) should have:
- Proven experience in managing operations within the catering and facilities sector.
- Strong understanding of the business services industry and customer service standards.
- Excellent leadership and team management skills.
- Ability to develop and implement effective operational strategies.
- Strong analytical and problem-solving capabilities.
- Knowledge of health, safety, and regulatory compliance requirements.
- Excellent communication and stakeholder management skills.
- Competitive salary
- Permanent position within a large organisation in the Industrial Catering industry.
- Opportunities for professional growth and leadership development.
- Collaborative and supportive workplace culture.
- Comprehensive benefits package tailored to the role.
Contact: Théo Lambert
Quote job ref: JN-082025-6810406
Job Details
| Role Level: | Director | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | https://redirect.michaelpage.com/mp-home | Job Function: | Management |
| Company Industry/ Sector: |
Staffing and Recruiting | ||
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