Operations Coordinator (225-802)

The Operations Coordinator plays a critical role in the seamless execution of business functions by coordinating various logistical and operational tasks. This position is responsible for aligning departmental activities, optimizing processes, and ensuring that the organization's operational goals are achieved effectively and efficiently. The Operations Coordinator commonly works across departments, supporting teams to ensure smooth work procedures and contributing to higher efficiency and productivity. This role requires excellent communication skills, a keen ability to solve problems, and an aptitude for managing multiple projects simultaneously. The individual must be organized, detail-oriented, and capable of working under tight deadlines. As an integral part of the operations team, the Operations Coordinator is tasked with improving operational systems, processes, and policies, while understanding and abiding by internal and external regulatory requirements.

Responsibilities

• Coordinate logistics and scheduling to support smooth daily operations and timely project completion.
• Monitor and analyze department work to develop more efficient processes and procedures.
• Communicate with vendors and suppliers to ensure timely and accurate delivery of goods and services.
• Maintain records of all operational activities and proactively manage data accuracy in the system.
• Collaborate with team members across departments to improve work efficiency and cross-departmental functions.
• Prepare and present regular reports on operational KPI's and workflow efficiency to senior management.
• Assist in the annual budget planning process and regularly monitor budget expenditures.
• Facilitate meetings, create agendas, and take accurate minutes for departmental or project-related gatherings.
• Identify areas for improvements and propose solutions to enhance company operations and service delivery.
• Resolve operational problems promptly by investigating issues thoroughly and providing actionable solutions.
• Ensure compliance with all relevant legal and regulatory requirements in the execution of operational tasks.
• Support management with special projects or administrative tasks as needed for business objectives.

Requirements

• Bachelor’s degree in business administration, logistics, or a related field preferred.
• Proven experience in operations, administration, or a similar role in a business setting.
• Strong organizational skills with the ability to manage multiple projects concurrently.
• Excellent communication skills both written and verbal, for diverse stakeholder interaction.
• Proficiency in Microsoft Office Suite and familiarity with databases or ERP systems.
• Strong analytical skills with the ability to collect, organize, and analyze significant amounts of information.
• Ability to work efficiently under pressure and handle tight deadlines while maintaining accuracy.