Membership And Marketing Intern

The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners.

It is the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The Club’s membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield.

A lifestyle for our members.

The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.

What Will You Do

• Manage the membership inbox and ensure all emails are responded to, recorded, and/or forwarded to the appropriate department
• Receive incoming calls, answer questions and/or forward to the correct department
• Follow up with each application received to confirm receipt and request any missing information
• Log all enquiries accurately on the membership CRM with a high level of attention to detail and accuracy
• Receive all membership application forms and input them onto the membership CRM
• Keep Members informed of the status of their application when appropriate
• Keep the membership mailing list up-to-date and liaise with the Marketing Team in regard to any updates to Member contact information
• Attend Member events, as and when required
• Ensure that there is sufficient stock of membership stationery, forms and materials at all times and create purchase requests for anything required
  
  

• Excellent level of English, written and spoken
• Be prepared to work in a fast paced environment
• Be proficient in Microsoft Office
• Have strong organisational and time management skills with a high degree of flexibility
• Excellent team management, communication and listening skills
• Demonstrate integrity in all dealings and maintain high level of confidentiality
• Ability to work long shifts and stand for the extended period of time