About the Client The client is a leading, multi-location outpatient physical therapy practice in the U.S. specializing in orthopedics, sports, and manual therapy. They combine hands-on treatment with individualized exercise programs to help patients recover from injuries, manage pain, and return to active lifestyles. Their team values evidence-based care, ongoing education, and a patient-centered approach.
Why does this role exist? This role exists to free clinicians from documentation burden so they can focus on hands-on patient care. By providing real-time scribing and accurate EHR entries, the EA–Medical Scribe ensures records are complete, compliant, and billing-ready. The position supports clinic efficiency, improves care continuity, and shortens turnaround time for charts, letters, and insurance-related documentation.
The Impact you’ll make
Real-time EHR Documentation
Accurately document patient encounters directly into the EHR during or immediately after visits
Capture relevant history, objective findings, assessments, treatment plans, and outcomes in clear, structured notes
Use clinic templates and standards to ensure notes are billable, compliant, and ready for provider sign-off
Clinical Correspondence & Records
Prepare and edit patient notes, visit summaries, progress reports, and letters to referring physicians
Maintain consistency of records across encounters and ensure timely chart updates
Organize and track outstanding documentation for provider review
Billing & Insurance Support
Assist with documentation needed for medical necessity, insurance authorization, and claims support
Enter or verify coding-related details (ICD/CPT as directed) and resolve documentation gaps that impact billing
Coordinate with admin staff to ensure clean claims and reduce rework
Data Quality, Timeliness & Compliance
Perform accuracy checks for patient identifiers, visit details, and plan of care before submission
Adhere to HIPAA and clinic privacy/security protocols at all times
Meet same-day or agreed-upon turnaround times for chart completion
Collaboration & Communication
Communicate clearly with U.S.-based providers and admin teams during working hours
Flag urgent issues, clarify missing information, and respond promptly to requests
Support end-of-day reconciliations and carry-forward tasks to keep workflows current
Skills, Knowledge and Expertise
Required:
Proven experience as a medical scribe, medical virtual assistant, or healthcare documentation specialist
Strong written and spoken English communication skills
Typing speed of at least 45 WPM with high accuracy
Working knowledge of basic medical terminology (healthcare/clinical context)
Proficiency with EHR documentation and Microsoft Office (Word, Excel, Outlook), with strict adherence to HIPAA
Can commit to working 40 hrs/week, Monday–Friday, 11:00 a.m.–8:00 p.m. Eastern Time
WFH Set-Up:
Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
Internet speed of at least 40MBPS
Headset with an extended mic that has noise cancellation and a webcam
Back-up computer and internet connection
Quiet, dedicated workspace at home
Your Superpowers:
Proficiency with EHR data entry and workflow navigation
Strong Microsoft Office skills (Word, Excel, Outlook)
Excellent attention to detail, organization, and time management
Confident, professional communication with clinicians and staff
Active listening, note structuring, and template-based documentation
Familiarity with physical therapy, insurance, and/or patient billing (highly preferred)
Problem-solving mindset, reliability, and follow-through
Ability to work independently in a focused, distraction-free environment
You should apply if…
You take pride in capturing clinical details precisely and efficiently
You thrive in fast-paced, provider-facing work and communicate proactively
You value patient privacy, follow procedures, and uphold HIPAA rigorously
You’re dependable, resourceful, and comfortable working U.S. hours
You enjoy supporting a mission-driven team that helps patients return to active lives
What to expect...
Work Setup:
Remote position
Must have a reliable internet connection and a quiet workspace
Required to provide own computer with Intel Core i5 or something similar or higher operating system
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