Manager Onboarding

Job Description

About Emirates NBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.

We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

What You Will Be Doing

• Design and continuously improve the onboarding journey for all employee levels (junior to executive).
• Implement scalable, digital-first onboarding programs to enhance engagement and reduce administrative friction.
• Ensure timely completion of all pre-boarding and Day 1 logistics, including IT, access cards, and documentation.
• Act as the primary liaison between HR, IT, Facilities, Hiring Managers, and new hires to ensure readiness.
• Partner with business leaders and department heads to tailor onboarding experiences for functional needs.
• Ensure onboarding processes meet regulatory, audit, and legal requirements (e.g., EID, visa, contracts).
• Oversee background checks, document collection, and verification processes.
• Create engaging welcome kits, induction programs, and feedback loops.
• Track onboarding metrics (time-to-productivity, drop-offs, satisfaction scores).
• Use data to make informed process improvements and report KPIs to leadership.
  
  

What We are Looking for

• 8+ years of experience in onboarding or HR operations, with 3+ in a managerial role.
• MS office skills (Outlook, Word, excel, PowerPoint
• Bachelor’s degree in HR, Business, or a related field
• Experience with onboarding software (e.g., Oracle Fusion, SAP SuccessFactors).
  
  

What We Offer You

• Competitive salary package.
• Strong emphasis on work-life balance and employee wellbeing.
• Access to world-class Learning & Development platforms for career growth.
• Generous annual leave and comprehensive Private Healthcare coverage.
• Preferential banking facilities for employees.
  
  

Why Join Us

At Emirates NBD Services, we aim to be the employer of choice by helping you unlock your true potential through the right opportunities. We are reimagining the future of work to ensure every employee thrives in an environment that promotes growth, upskilling, and the development of digital skills. Our goal is to empower our employees to build meaningful careers with experiences that shape their future and contribute to Emirates NBD's success. Regardless of your background, location, or preferences, we want every employee to feel connected and engaged as part of the Emirates NBD team.

About Us

ENBD

Meet the leading banking group in the region

Emirates NBD, the leading Banking Group in the MENAT region, was formed on 19 June 1963, when H.H. Late Sheikh Rashid bin Saeed Al Maktoum signed the Charter of Incorporation of the National Bank of Dubai (NBD) which became the first National Bank established in Dubai and the United Arab Emirates (UAE). With the blessings of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, NBD merged with Emirates Bank International (EBI) on 06 March 2007, to form Emirates NBD, the largest banking group in the region by assets. On 16 October 2007, the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The merger between EBI and NBD to create Emirates NBD, became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the UAE to form a banking champion capable of delivering enhanced value across Corporate, Retail, Islamic, Investment, and Private Banking, Global Markets & Treasury, Asset Management and Brokerage operations throughout the region.

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