Manager Digital Key Accounts

Manager Digital Key Accounts will oversee the online sales strategy and operations for our brand. This role involves managing the e-commerce platform, optimizing user experience, and driving sales through digital marketing initiatives.

Key Responsibilities

• Strategy Development:
• Develop and implement e-commerce strategies to increase sales and market share.
• Website Management:
• Oversee website performance, ensuring a seamless user experience and optimal conversion rates.
• Collaborate with IT and design teams to enhance website functionality and aesthetics.
• Digital Marketing:
• Plan and execute digital marketing campaigns, including SEO, PPC, email marketing, and social media.
• Analyze campaign performance and adjust strategies to maximize ROI.
• Analytics and Reporting:
• Monitor key performance indicators (KPIs) and generate reports on sales, traffic, and customer behavior.
• Utilize analytics tools to inform strategy and improve customer engagement.
• Inventory Management:
• Coordinate with supply chain and logistics teams to manage inventory levels and fulfillment processes.
• Customer Engagement:
• Enhance customer experience through personalized marketing and engagement initiatives.
• Address customer inquiries and feedback to improve service quality.
• Team Leadership:
• Manage and mentor a team of e-commerce specialists and digital marketers
  

• Bachelor's degree in Marketing, Business Administration, or related field.
• 3+ years of experience in e-commerce management, preferably in the UAE market.
• Strong knowledge of online marketing tools and analytics.
• Excellent communication and leadership skills.
• Proficiency in e-commerce platforms (e.g., Shopify, Magento) and digital marketing software.
  
  

• Analytical thinking and problem-solving abilities.
• Strong understanding of customer behavior and market trends.
• Ability to work independently and manage multiple projects.
  
  

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career growth.
• Health insurance and other employee benefits.