Key Account Executive (225-702)

As a Key Account Executive, you will play a crucial role in developing and maintaining strong relationships with our most important clients. Your primary responsibility will be to ensure customer satisfaction by understanding and exceeding client expectations. You will be tasked with identifying new opportunities to grow business within existing accounts while also strategizing to enhance the product offering to meet the client's evolving needs. Your role will involve coordinating with cross-functional teams to deliver optimal solutions while leveraging your deep understanding of client needs to drive loyalty and long-term partnerships. The ideal candidate is a proactive, results-oriented individual with exceptional communication skills and a keen attention to detail, focused on achieving sales targets and fostering client success. Join our dynamic team and contribute to amplifying our market presence and client satisfaction.

Responsibilities

• Develop and maintain strong relationships with key clients to drive business growth.
• Identify and capitalize on new business opportunities within assigned accounts.
• Collaborate with internal teams to deliver exceptional customer service and solutions.
• Monitor and analyze client feedback and market trends for strategy development.
• Prepare and present regular status reports to senior management and stakeholders.
• Negotiate contracts and agreements to maximize revenue and client satisfaction.
• Track and forecast key account metrics to guide decision-making and planning.
• Resolve complex issues and challenges promptly to ensure client satisfaction.
• Design and implement new sales strategies to improve revenue generation.
• Coordinate product training and demonstrations to educate clients effectively.
• Ensure compliance with company policies and industry regulations in client interactions.
• Represent the company at industry events and conferences to strengthen brand presence.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience as a Key Account Executive or in a similar sales role.
• Strong understanding of sales principles and customer service practices.
• Excellent communication, negotiation, and interpersonal skills are essential.
• Ability to analyze complex information and develop strategies accordingly.
• Proficiency in using CRM software and other business productivity tools.
• Capability to manage multiple accounts and prioritize tasks effectively.