Infrastructure Operations Specialist Remote M F D

Job Title: Infrastructure Operations Specialist (Remote)

Duration: 6 Months

Start Date: August 3rd

Location: Remote (aligned with MENA Standard Time)

Workload: Full-time, 5 days/week (Sunday–Thursday preferred; Monday–Friday acceptable)

Language Requirement: Fluent English

Job Overview:

We are seeking an experienced Infrastructure Operations Specialist to provide remote support, maintenance, and optimization for GPU-based server environments. The ideal candidate brings hands-on experience in cluster management, Ethernet networking, and working with CSP customers.

Responsibilities:

Administration & Operations

• Monitor, review, and manage server infrastructure
• Handle user requests and access management
• Analyze log files and produce regular reports
  
  

• Maintain and operate Base Command Manager for GPU clusters
• Perform daily operational tasks
  
  

• Support firmware/software updates and change implementations
• Document and implement IT procedures and policy changes
• Manage migrations and related reporting
  
  

• Plan transition activities with deployment teams
• Configure additional host and network elements post-deployment
• Transfer knowledge on tools, procedures, and best practices
• Recommend enhancements and upgrades
  
  

• Isolate and troubleshoot incidents
• Coordinate service incidents and open support tickets
• Contribute to root cause analyses
  
  

• Recommend improvements for process efficiency
• Share best practices from similar projects
• Provide performance tuning input
  
  

• Review IT processes (incident, change, performance, etc.)
• Collaborate on documentation and procedural updates
• Support upskilling of internal teams
  
  

• Experience with B200 GPU XE9680L server maintenance
• Strong background in Ethernet networking
• Experience supporting Cloud Solution Provider (CSP) environments
• Solid understanding of infrastructure operations and technical leadership
• Strong communication skills and ability to deliver structured knowledge transfer