About the Client Our client is a Washington State-based social services organization that connects underserved adults and families with critical resources, including housing, employment, and community support. They operate across multiple locations and partner with trusted statewide networks to expand access to care. The team is mission-driven, fast-moving, and collaborates with both U.S.-based and international staff.
Why does this role exist? This role exists to strengthen end-to-end HR operations and ensure compliance across a growing, multi-location organization that serves vulnerable communities. The HR Manager will lead lifecycle documentation, performance management, recruitment support, and policy alignment—working closely with leadership and external HR consultants to manage risk and uphold best practices. The position also supports international staff development, including SHRM preparation, to maintain a high-performing, compliant workforce.
The Impact you’ll make
Employee Lifecycle and Documentation
Own employee records, contracts, onboarding, offboarding/terminations, and performance documentation
Maintain accurate file management and version control in the HRIS and shared systems
Safeguard confidentiality and handle sensitive information with discretion
Performance Management and Employee Relations
Coordinate, track, and document Performance Improvement Plans (PIPs) aligned with company policy and consultant guidance
Monitor employee relations issues, document incidents, and escalate appropriately
Partner with leadership and HR consultants on escalations, corrective actions, and resolutions
Recruitment Support
Post roles, screen candidates, and schedule interviews in coordination with hiring managers
Ensure consistent candidate communication and maintain structured pipelines
Track hiring progress and support smooth transitions from offer through onboarding
Compliance and Policy Alignment
Ensure compliance with U.S. employment laws and internal policies across states (with attention to CA and WA)
Standardize HR procedures and maintain audit-ready documentation in HRIS
Liaise with external HR consultants (e.g., Bambee) to implement compliant practices
Training, Certifications, and Professional Development
Track staff training, licenses/certifications, and continuing education requirements
Coordinate SHRM prep and professional development support for international staff
Report on training completion rates and follow up on required renewals
Skills, Knowledge and Expertise
Required:
Proven experience as an HR Manager or HR Assistant role
Expert-level proficiency with Microsoft Teams, RingCentral, and HRIS platforms
Expert knowledge of U.S. HR practices, including PIPs, compliance, and employee relations
Excellent written and verbal English communication; proven ability to work with international staff
WFH Set-Up:
Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
Internet speed of at least 40MBPS
Headset with an extended mic that has noise cancellation and a webcam
Back-up computer and internet connection
Quiet, dedicated workspace at home
Your Superpowers:
Technical: HRIS administration; advanced Microsoft Teams and RingCentral usage; structured documentation and file governance; recruitment coordination; compliance tracking and reporting
HR expertise: PIP design and administration; employee relations case handling; U.S. employment law fundamentals; policy interpretation
Collaboration: Confident working with leadership and external HR consultants (e.g., Bambee) on escalations and policy alignment
Domain familiarity: Awareness of U.S. state-specific HR nuances, especially California and Washington
Soft skills: High discretion and confidentiality, detail-obsession, organization and prioritization, proactive communication, calm under pressure, culturally sensitive and globally aware
You should apply if…
You are mission-driven and energized by supporting teams that serve justice-impacted, unhoused, and under-resourced communities
You thrive in structured yet fast-moving environments where compliance, documentation accuracy, and follow-through matter
You value partnership—working closely with leadership and HR consultants to ensure fair, consistent, and compliant outcomes
You enjoy enabling growth for international staff and take pride in helping colleagues progress through SHRM and other development pathways
What to expect...
Work Setup:
Remote position
Must have a reliable internet connection and a quiet workspace
Required to provide own computer with Intel Core i5 or something similar or higher operating system
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