Housekeeping Supervisor (225-714)

The Housekeeping Supervisor is a pivotal role in ensuring that our facilities maintain the highest standards of cleanliness and organization. This position is responsible for guiding and managing a team of housekeeping staff to achieve excellence in service and operational efficiency. The ideal candidate will have a keen eye for detail, strong leadership skills, and a proactive approach to maintaining guest satisfaction. As a Housekeeping Supervisor, you will coordinate with other departments to meet the needs of guests and maintain the cleanliness of guest rooms, public areas, and back-of-house locations. This role demands attention to detail, a commitment to high standards, and the ability to work efficiently in a fast-paced environment. Join us to make a noticeable impact by leading the housekeeping team and ensuring our guests have a pleasant and memorable experience.

Responsibilities

• Supervise daily operations of the housekeeping department and manage staff schedules effectively.
• Conduct regular inspections to ensure cleanliness and full completion of cleaning tasks.
• Train housekeeping staff on proper cleaning techniques and safety practices.
• Coordinate with maintenance to report and fix any facility issues promptly.
• Monitor and maintain inventory levels of cleaning supplies and equipment.
• Address and resolve any guest complaints regarding housekeeping services in a timely manner.
• Implement and enforce sanitary measures aligned with health and safety regulations.
• Organize, supervise, and ensure thorough room cleaning operations after guest departures.
• Prepare reports on room status and cleanliness for management review regularly.
• Ensure proper functioning and maintenance of housekeeping equipment and tools.
• Foster a positive workplace culture and encourage teamwork among the housekeeping staff.
• Collaborate with the front desk to track room availability and prioritize cleaning efforts.

Requirements

• High school diploma or equivalent is required for this position.
• A minimum of two years of experience in a housekeeping role is preferred.
• Proven leadership skills and the ability to motivate a team effectively.
• Strong organizational skills with attention to detail and problem-solving abilities.
• Ability to handle complaints and resolve conflicts in a professional manner.
• Proficiency in using computer software for scheduling and reporting purposes.
• Excellent communication skills for interacting effectively with staff and guests.