Head of Operations (225-825)

The Head of Operations is a vital leadership role responsible for overseeing the daily operations of a company, ensuring that all business processes are efficient and align with the organization's strategic goals. The position requires a combination of strategic planning, operational control, and team management to drive business growth while improving overall efficiency. This role plays a critical part in managing the deployment of resources, implementing operational strategies, and fostering a positive working environment. The ideal candidate will be adept at analyzing complex processes, identifying areas for improvement, and leading change initiatives. You will work closely with other senior leaders to align operational objectives with company goals and ensure that operations support business growth and customer satisfaction.

Responsibilities

• Develop and implement operational policies to improve efficiency across the organization.
• Lead and manage the operations team to achieve business objectives and targets.
• Oversee budgeting, reporting, planning, and auditing related to operational activities.
• Collaborate with other departments to ensure seamless execution of business processes.
• Monitor performance metrics to identify operational strengths and areas for improvement.
• Facilitate the development and implementation of innovative strategic initiatives.
• Ensure compliance with local, state, and federal regulations in all operational activities.
• Manage resource allocation to optimize productivity and operational efficiency.
• Foster a culture of continuous improvement within the operations team and beyond.
• Lead change management initiatives to streamline operations and enhance profitability.
• Resolve internal conflicts and issues to maintain operational integrity and productivity.
• Regularly report to the executive team on operational progress and issues.

Requirements

• Bachelor’s degree in business administration, operations management, or a related field.
• Proven experience in a senior operations management role is essential.
• Exceptional leadership and organizational skills with ability to drive team performance.
• Strong analytical skills with a strategic mindset and detail-oriented approach.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficient in using project management and enterprise resource planning software.
• Solid knowledge of industry regulations and compliance standards.