Head Of Key Account Management Chinese MNC - Industrial Projects

Head of Key Account Management Chinese MNC - IP

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Groups air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Lead account management sub-function for the large-sized sector and provide input to and lead the implementation of functional strategy to expand and maintain customer base, deliver net growth, revenue, profitability and service targets for key accounts in line with large-sized sector strategy, financial objectives, Group guidelines and policies

DHL Global Forwarding has an opening for a Head of Key Account Management Chinese MNC - IP in Dubai , United Arab Emirates. Join us in connecting people and improving lives!

In this Head of Key Account Management Chinese MNC – IP position

• Define large-sized sector level key account strategy for one or more large and complex national accounts including account planning, revenue targets, service goals, etc. considering large-sized sector level business strategy, financial objectives, Group guidelines and policies
• Lead, oversee and control highly strategic activities and initiatives across the large-sized sector with significant impact on overall results and very high business risk potential
• Determine and monitor implementation of portfolio strategy and achieve alignment with large-sized sector’s business plans
• Formulate and lead pricing strategies, contract negotiations and possibly supply chain management for the accounts
• Drive key account retention, market acquisition, business growth and profitability for the large-sized sector
• Guide large-sized sector’s key accounts, and drive internal and external collaboration, and cross selling activities within the large-sized sector
• Engage with senior management of key accounts in support of business development and transformational deals
• Drive large-sized sector management and customer segments within the large-sized sector by developing the sector strategy, consolidation of industry demands and ensuring best practice sharing
• Facilitate alignment of global large-sized sector strategies with the sales and marketing strategy and ensure coordination of global large-sized sectors’ efforts with customer solutions & innovation
• Identify, anticipate and understand large-sized sector level market trends and customer requirements, translate products into solutions to meet their needs
• Introduce and embed world class account management practices at the large-sized sector level
• Steer and establish systems for active monitoring of competitive activity and dissemination of information and best practices to relevant parties within the large large-sized sector level accounts
• Analyze complex multi-dimensional issues extensively and conceptualize improvements in account management methods and techniques
• Deliver innovation that directly influence the way the large-sized sector is operating and making money
• Reach agreement with external parties to accept complete proposals and programs where there is little interest in cooperating or participating
• Negotiate and authorize critical agreements/ contracts, changing terms and conditions significantly where required
  
  
  

Lead, direct, coach and develop performance of the large-sized sector’s key account team

Stakeholders

• Negotiate critical agreements/contracts with other departments and 3rd parties
• Develop strong, trusting relationships with senior business leaders across DHL and partner organizations
• Influence others across DHL and externally as an internally and externally recognized thought leader representing the Group
• Champion cooperation and partnership to provide integrated solutions to problems
  
  
  

Management Responsibility

• Lead multiple teams of executives, directors/senior managers, and managers
• Ensure appropriate talent selection, organization and leadership for major areas of the organization
  
  
  

Now, here is what we need from you!

• Lead the function or multiple sub-functions on a sector level
• Establish and implement strategies that have long-term (5+ years) impact on business results in alignment with global objectives and directly impacting the organization’s business strategy
• Experience of more than 10 years
  
  
  

We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.
• Potential for full-time employment upon successful completion of the program.
  
  
  

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than :30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service
  
  
  

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

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