Job Description

Job Title : Global Lead Engineer (Backend) - Assisted Channels Squad

To deliver and maintain IT-applications and services in order to realize the Mashreq strategy in the field of information technology. Engineers in this job category are responsible for the technical aspects of the projects/features and they work with the Group Product Owner and Chapter Lead. They are directly responsible for the governance of Engineers across all countries working withing the scope of the deliverable of Squad.

  • Has a helicopter view and determines priorities based on context
  • Improves themselves in everything he / she does, Is a goto-person for the team when encountering technical challenges
  • Creates and Maintains necessary technical knowledgebase within the squad
  • Challenges and improves own coding continuously and that of junior and senior Engineers, sets the rules for coding and enhances them
  • Has mastered several backend engineering languages and techniques as a primary skill, and determines the best use of it depending on the situation
  • Writes tutorials and provides training Improves themselves in everything he / she does
  • Uses his/her Backend technical expertise and experience to contribute to backend engineering excellence across Engineers in Squad.
  • Works with Designated Principal Engineers for the Squad to ensure the best engineering outcome, in terms of reusability, optimization, testability, readability and performance of Code.
  • Works with Product Owner and Chapter Lead to track, govern and implement, the best practices on an ongoing basis.
  • Consults with the team about what is needed to fulfil the functional and non-functional requirements of the IT product to be developed
  • Develops the IT product, performs the unit test in line with the customer’s wishes and IT area’s internal ambitions and reviews colleagues’ IT products.
  • Designs, builds and tests IT products (functional, performance, resilience and security tests) and automates them.
  • Improves the Continuous Delivery process
  • Sets up the IT environment, deploys the IT product on the IT infrastructure and implements the required changes
  • Sets up monitoring of IT product usage by the customer
  • Collaborate with AI/ML teams to deploy and maintain conversational AI stacks and microservices.
  • Design and enforce backend-level guardrails for LLMs including content moderation, hallucination control, and ethical usage policies.
  • Ensure high availability, fault tolerance, and performance of backend systems supporting AI workloads.
  • Enforce secure data handling, encryption, and access control mechanisms across AI-enabled backend services.
  • Drive innovation in backend engineering practices with a focus on AI scalability, modularity, and reusability.
  • Lead technical discussions with external partners and vendors on AI platform integration and deployment

Knowledge, Skills And Experience

  • Excellent programming/coding skills Java. Kotlin is a plus.
  • Excellent Communication and Presentation skills
  • Excellent knowledge of SQL and one common database technology, such as Postgres, MySQL, MSSQL. Knowledge of No SQL databases like MongoDB, Cassandra, CouchDB, HBase, Neo4J is a plus
  • Excellent knowledge of Java (>8), with Sprint Framework and Microservices.
  • Excellent in building RESTful APIs, Single Sign On, LDAP, Search Technologies.
  • Full stack engineer with React for Web/Mobile is a plus (Optional)
  • Should be a change agent that always challenges status quo
  • Real passion for development and a demonstrated appetite for continual learning
  • Knowledge of pair programming, continuous integration, and test-driven development
  • At least 8 years of software development experience with experience working in Agile teams.
  • Knowledge of domain driven design principles and SOLID design is a plus
  • Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, application security
  • Working knowledge of Kubernetes, DevOps, Docker and infrastructure as code
  • Experience with at least one testing framework, such as JUNIT, Mockito, PowerMock, Cucumber
  • Community contributions (e.g., open source work, publishing / speaking on technical ideas) is a plus
  • Open to learning new ideas outside scope or knowledge skillset
  • Hands-on experience integrating Large Language Models (LLMs) into backend workflows, including prompt engineering, model fine-tuning, and inference optimization.
  • Experience with tools and frameworks for content moderation, bias detection, hallucination control, and explainability (e.g., LlamaGuard, Guardrails.ai, OpenAI Moderation API).
  • Strong grasp of backend security principles including authentication (OAuth2, JWT), authorization, encryption, and secure API design.
  • Exposure to conversational AI platforms and backend orchestration for virtual assistants.

Operating Environment, Framework And Boundaries, Working Relationships

  • Works within a multidisciplinary team or in an environment in which multidisciplinary teamwork is carried out.
  • Is primarily responsible for the production (or technical

configuration) of software applications.

  • The range of tasks includes the following:
  • the analysis and design of the application (or the technical configuration);
  • Works with Chapter Lead / Principal Engineers to track, govern and implement, the best practices on ongoing bases for Designated Squads/Features.
  • coding applications and/or package integration in one programming languages, scripting languages and frameworks (or building and maintaining scripts and/or configuring packages technically);
  • Continuous Delivery (Compile, Build, Package, Deploy);
  • Test-Driven Development (TDD) and test automation (e.g. regression, functional and integration tests); debugging and profiling;
  • software configuration management and version control.
  • Be an active participant in grooming and planning, to ensure that acceptance criteria are clear
  • Sit together with designers, SMEs and Product Owner while user stories are developed, bringing input
  • Work in an agile/scrum environment, meeting sprint commitments and contributing to the agile process
  • Maintain traceability of testing activities


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.mashreqbank.com/uae/en/corporate/home Job Function: Information Technology (IT)
Company Industry/
Sector:
Banking

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