Food And Beverage Supervisor (225-618)

As a Food and Beverage Supervisor, you will be at the forefront of delivering exceptional dining experiences to our guests. Your leadership will be instrumental in managing the operations of the food and beverage department, ensuring that high standards are upheld in service, quality, and efficiency. You will oversee a team of staff, inspiring them to perform at their best while maintaining a positive and productive environment. In this role, you will need to balance guest satisfaction, employee engagement, and operational targets. Your keen attention to detail, exceptional communication skills, and passion for hospitality will be key to driving success in our dynamic and fast-paced environment.

Responsibilities

• Oversee daily operations of food and beverage services to ensure quality standards.
• Train and motivate the food and beverage team to exceed guest expectations.
• Ensure compliance with health, safety, and hygiene regulations in all areas.
• Collaborate with chefs and culinary staff to design enticing menus.
• Maintain inventory levels, ordering supplies as needed to prevent shortages.
• Conduct regular staff meetings to discuss operational goals and achievements.
• Address customer complaints and feedback promptly and professionally.
• Implement cost control measures without compromising quality and service.
• Coordinate with event managers for seamless execution of catering services.
• Monitor financial performance and report on outcomes and discrepancies.
• Manage seating arrangements and flow during peak dining periods for efficiency.
• Keep abreast with industry trends to introduce innovative service methods.

Requirements

• Proven experience in a supervisory role in the food and beverage sector.
• Strong knowledge of food and beverage operations and industry norms.
• Excellent leadership skills with the ability to manage and inspire a team.
• Outstanding communication skills, both verbal and written, are essential.
• Ability to handle diverse situations and resolve conflicts effectively.
• Certification in Food Safety and Hygiene is highly desirable.
• Flexibility to work various shifts, including nights and weekends.