Job Description

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Administration

Management Level
Senior Associate

Job Description & Summary
A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.


To provide secretarial support to 3 - 5 allocated partners, directors/critical role, on full time basis and adhoc coverage as assigned by the Office Manager or EA Manager.


Responsibilities

As a Senior Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

Financial

  • Adhere to budget


Customer
  • Diary management
  • Extensive management of online diaries, book appointments and arrange meetings, updates as required
  • Ensure Executive/s get to meetings on time with appropriate documentation
  • Act as back up in managing other Executives’ and Principals’ diaries when their EAs are not available
  • Call management
  • Handle and screen calls for Executive/s
  • Take and pass messages to Executive/s in a timely manner
  • Email management
  • Monitor Executives’ email inboxes when they are out of the office or at meetings and taking action as necessary
  • Client relationships
  • Maintain and build good working relationships with Executive/s clients and their assistants via phone and email communication
  • Assist other EAs during busy periods


Internal Process
  • Meetings
  • Pro-active planning for meetings and follow up actions (documents, papers needed…)  
  • Organise local internal and external meetings, including organising catering, IT requirements etc
  • Meet and greet visitors
  • Partner and Executive general admin


Education
  • Bachelor’s  degree


Language
  • Proficiency in spoken and written English, Arabic is an advantage


Overall Experience
  • 3 +years’ experience in an administrative role


Specific  Experience
  • Experience with a professional services firm preferred


Knowledge and Skills
  • Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions
  • Good oral and written communication skills
  • Good interpersonal skills
  • Must possess a professional telephone manner
  • Demonstrated ability to work under pressure
  • Demonstrated team player and dedication to provide high level of service
  • Must possess a warm, friendly and professional demeanor

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Analytical Thinking, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Creativity, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing {+ 36 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
0%

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
Yes

Job Posting End Date




Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.pwc.com/gx/en Job Function: Administrative Support
Company Industry/
Sector:
Professional Services

What We Offer


About the Company

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